Turn referrals into completed appointments faster
ReferralMD centralizes referral intake, AI fax, scheduling, patient intake, and provider communication so your team can track every referral from request to appointment.
The referral operating system for modern healthcare
Send and receive referrals faster. Automate patient intake, AI fax, and scheduling. One platform built for practice and health systems.
The referral operating system for modern healthcare
Send and receive referrals faster. Automate patient intake, AI fax, and scheduling. One platform built for practice and health systems.
One Platform, Any Provider
Whether you’re a growing practice, therapeutic care, or a large health system, ReferralMD is built for you.
Customer Success Stories
ReferralMD software opens the digital front door to healthcare practices with advanced conversational AI patient intake. This cutting-edge technology simplifies the initial patient interaction, ensuring accurate data collection and a smooth onboarding process. By integrating conversational AI, patients can easily schedule appointments, provide necessary information, and receive answers to their questions in real-time.
Explore our Digital Front Door solutions, designed to enhance patient engagement and streamline access to healthcare services. Our innovative tools provide a seamless, integrated digital experience for patients from their initial contact throughout their entire care journey, transforming healthcare delivery into a more accessible, efficient, and patient-centered process.
Fix Your Digital Front Door
ReferralMD streamlines managing inbound and outbound patient referrals directly within your existing EHR software, eliminating the need for fax machines and cumbersome spreadsheets. Our intelligent platform automatically alerts staff about referrals needing attention and sends updates to referring providers, efficiently closing the feedback loop.
Get Started Today
Discover how our Marketing & Advanced Tools enhance patient intake and engagement, offering comprehensive solutions for healthcare providers. Designed to optimize marketing efforts and streamline complex processes, these tools ensure that every patient interaction is effective and efficient. By integrating these advanced capabilities, healthcare organizations can significantly improve outreach, patient communication, and overall service delivery, leading to better patient outcomes and operational success.
Get Started Today
Referral Management Software for Healthcare Providers
Benefits of referral management Reduce leakage, accelerate access, and strengthen relationships to keep patients in your network [...]
Professional Services
Professional implementation and post go-live services include a dedicated project manager and account manager with technical support and business reviews.
Frequently Asked Questions
For ACOs and other payer-provider networks
• Better management of in- and out-of-network referrals
• Better coordination; fewer unnecessary or duplicate services
• Reduce referral leakage
For patient-centered medical homes and other primary care settings
• More efficient referral process, with less phone, fax, and manual tracking
• Fewer gaps in care, better access to specialist findings
• Reduce administration processing time and errors
• Better patient experience
• Reduce communication errors due to inaccurate referral data, lower chances of a malpractice lawsuit.
For specialty care settings
• More timely and complete patient information prior to visit
• Better appointment coordination; fewer no-shows
• Immediate updates to referring practices of changes in providers, locations, etc
• Ability to track your referral network, (which providers refer the most or least)
• Reduce communication errors due to inaccurate referral data, lower chances of a malpractice lawsuit.
Absolutely. Our Referral Volume report provides a high-level and granular view of every referral sent and received. You can analyze volume trends by individual practice, specialty, or specific provider to better understand patient flow and demand.
ReferralMD offers flexible, standards-based integrations with leading EHR systems to streamline referral management directly within your clinical workflow. Whether you’re using Epic, Cerner, athenahealth, or another platform, ReferralMD can connect seamlessly to reduce double data entry and improve efficiency.
With ReferralMD, you can:
-
Integrate using HL7, FHIR, or API connections for secure, real-time data exchange
-
Send and receive referrals without leaving your EHR
-
Auto-populate referral forms with patient and provider data
-
Track referral status and outcomes from within your native system
-
Reduce IT burden with flexible deployment options and dedicated integration support
Our team works closely with your IT and clinical staff to ensure smooth, secure EHR integration that fits your existing workflows and boosts adoption.
Provider offices who fax referrals to your practice or use the ReferralMD portal link on your website automatically receive weekly faxed reports with the referral status for the patients they referred to your practice.
Customize the referral management workflow to ensure that all the necessary steps are performed when referrals are sent or received and standardize the workflow across the organization.
Trusted By
Integrates with the tools you already use
ReferralMD integrates with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, and we also seamlessly connect with other HIPAA-compliant third-party systems and business intelligence tools.
Use a different EHR? Contact Us
