Cherokee Health Systems

Cherokee Health System’s Success with ReferralMD

Cherokee Health Systems, a comprehensive provider offering both physical and behavioral health services, has seen remarkable improvements since integrating ReferralMD into their operations. Serving a diverse patient population across Tennessee, Cherokee Health Systems is committed to delivering seamless healthcare services.

Achievements

Since adopting ReferralMD, Cherokee Health Systems has experienced significant operational advancements:

Streamlined Referral Process

The implementation of ReferralMD has dramatically improved the efficiency of their referral management, reducing manual errors and ensuring patients are quickly connected to the care they need.

Enhanced Communication

The platform has facilitated better communication between healthcare providers, ensuring timely updates and coordination for patient care.

Data-Driven Insights:

With ReferralMD, Cherokee Health Systems now leverages detailed analytics for informed decision-making, optimizing their referral processes and patient care strategies.

Strategic Goals

Cherokee Health Systems chose ReferralMD with several key objectives in mind:

1. 1. Efficient Referral Management: Seeking to overcome the challenges of a cumbersome referral process, Cherokee Health Systems aimed to streamline operations to improve patient care delivery.
2. Improved Patient Access to Care: A priority was to enhance the accessibility of healthcare services for their patients, ensuring timely appointments and treatments.
3. Operational Excellence: Cherokee Health Systems was determined to leverage technology to achieve higher operational efficiency and better healthcare outcomes.

Implementation Experience

The transition to ReferralMD was tailored to Cherokee Health Systems’ unique needs, emphasizing minimal disruption to their existing processes while maximizing the benefits of the platform. This customized approach ensured a smooth integration of ReferralMD into their extensive service network.

Future Directions

Building on the success of the ReferralMD implementation, Cherokee Health Systems is now poised for further improvements in healthcare delivery and patient satisfaction, continuously seeking ways to enhance their services and operational efficiency.

Cherokee Health Systems (CHS) is a Federally Qualified Health Center that serves about 70,000 patients each year. Cherokee Health Systems is committed to ensuring that every East Tennessean gets access to high-quality healthcare. CHS provides care in an outpatient setting and offers a wide array of comprehensive health services, including integrated primary care and behavioral health, dental, optometry, and pharmacy. All the services are available to children, adults, and seniors who have coverage through private insurance plans and state programs like TennCare or CoverKids and those without health insurance coverage.