Let patients book appointments directly from published provider schedules

ReferralMD enables practices to securely publish provider schedules to the web, allowing patients to self-schedule appointments in real time. By giving patients direct access to available appointment slots, ReferralMD eliminates phone tag, reduces delays, and accelerates time to care.

Publish Provider Schedules to the Web

Make real availability accessible to patients.

ReferralMD allows practices to expose provider schedules digitally so patients can book confirmed appointments based on actual availability.

  • Provider schedules published securely online

  • Real-time appointment availability

  • No static calendars or manual updates

Patients schedule from live schedules—not request forms.

True Patient Self-Scheduling (Not Appointment Requests)

Scheduling happens instantly.

With ReferralMD, patients book confirmed appointments directly—without staff intervention, callbacks, or manual approval.

  • Patients select available appointment slots

  • Appointments are scheduled immediately

  • No “request an appointment” workflows

This removes one of the biggest sources of referral delay.

Scheduling Connected to Referral Workflows

Self-scheduling happens in context.

ReferralMD ties patient scheduling access directly to referral workflows, ensuring appointments are scheduled appropriately and tracked throughout the referral lifecycle.

  • Scheduling access linked to referral status

  • Referral records updated automatically

  • Full visibility for care teams

Scheduling becomes part of a closed, trackable process.

Reduce Administrative Burden

Phone-based scheduling doesn’t scale.

By enabling patients to self-schedule from published provider schedules, ReferralMD significantly reduces staff workload.

  • Fewer inbound scheduling calls

  • Less manual coordination

  • Staff focus on exceptions, not routine bookings

Automation replaces phone tag.

Reduce Patient Leakage at the Scheduling Stage

Scheduling friction leads to patient drop-off.

ReferralMD reduces patient leakage by removing delays between referral and appointment booking.

  • Faster time from referral to scheduled care

  • Fewer unscheduled referrals

  • Higher referral completion rates

When patients can schedule immediately, they’re more likely to follow through.

Visibility and Control for Care Teams

Self-service without loss of oversight.

ReferralMD provides teams with real-time visibility into scheduling activity.

  • Track scheduled and unscheduled referrals

  • Monitor appointment status

  • Intervene when necessary

Automation handles scheduling while teams stay informed.

Why It Matters

Faster Access to Care
Patients schedule immediately from real availability.

Higher Referral Completion
Fewer referrals stall at the scheduling stage.

Better Patient Experience
Convenient, digital, self-service scheduling.

Operational Efficiency
Reduced phone calls and manual coordination.

Real Self-Scheduling That Moves Referrals Forward

ReferralMD’s Patient Self-Scheduling Access turns provider availability into actionable patient access—helping organizations reduce delays, prevent leakage, and deliver care faster.

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