Seamlessly Connects with Epic, Cerner, athenahealth, and 20+ Leading EHR Systems
See how ReferralMD Turns Referrals into Completed Appointments
See how ReferralMD helps you:
- Reduce referral delays
- Eliminate fax-based workflows
- Track every referral from intake to appointment
Frequently Asked Questions (View All)
- Providers using the system receive real-time alerts on their dashboard whenever the status changes for their patients (notifications also available via email.)
- Provider offices who fax referrals to your practice or use the ReferralMD portal link on your website automatically receive weekly faxed reports with the referral status for the patients they referred to your practice.
- Built-in messaging and file exchange allow staff and providers to communicate with each other without picking up the phone or sending faxes.
- Electronic consults allow PCP offices to invite specialists to a secure online chat room to discuss a specific patient case and exchange messages and files prior to sending the referral.
We designed the software with the help of all size and types of specialties: From primary care doctors, hospitals, health plans, clinics, nursing homes, labs, imaging centers, dentists, chiropractors, ACOs, IPAs, IDNs, and more.
The software will help staff (nurses, billing and scheduling managers, front-office/back-office), clinicians (primary care, specialty care), C-levels, risk managers, and directors of marketing manage and grow your specialty care referral network more efficiently; while streamlining communication between health systems.
Detailed analytics include leakage rates, referral trends, capture rates, referral volume, volume by geography, competitor referral patterns, etc.
For ACOs and other payer-provider networks
• Better management of in- and out-of-network referrals
• Better coordination; fewer unnecessary or duplicate services
• Reduce referral leakage
For patient-centered medical homes and other primary care settings
• More efficient referral process, with less phone, fax, and manual tracking
• Fewer gaps in care, better access to specialist findings
• Reduce administration processing time and errors
• Better patient experience
• Reduce communication errors due to inaccurate referral data, lower chances of a malpractice lawsuit.
For specialty care settings
• More timely and complete patient information prior to visit
• Better appointment coordination; fewer no-shows
• Immediate updates to referring practices of changes in providers, locations, etc
• Ability to track your referral network, (which providers refer the most or least)
• Reduce communication errors due to inaccurate referral data, lower chances of a malpractice lawsuit.
- Powerful yet easy-to-use reports show graphs and maps on the screen including the Dashboard with all key metrics and the ability to drill-down for more information.
- Detailed analytics include leakage rates, referral trends, capture rates, referral volume, volume by geography, competitor referral patterns, etc.
- Service Level report shows the average time referrals stay in each phase of the workflow and calculates the following metrics for the practice and per provider:
- Process Time: the time between referral receipt and when staff schedules an appointment with the patient
- Wait Time: the time between referral receipt and patient’s appointment date
- Report Time: the time between the appointment date and when the consult report is sent to the referring provider
Patients can access the Find a Doctor directory and schedule appointments online using their mobile device. While online patients can create an account to save their demographic and insurance information for future visits. In addition, patients can update their communication preferences (text, email, etc.) and view upcoming and past appointments.
Most of our customers see an immediate return both on time, labor costs, and referral volume, not including the potential of millions of dollars in revenue gain from leakage reduction. There are a host of other benefits, please contact us to learn more. 800-343-3729
Online referral forms can prompt for certain medical records to avoid back-and-forth phone calls and faxes and drive standardization across the organization.
Who We Help
Integrates with the tools you already use
ReferralMD integrates with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, and we also seamlessly connect with other HIPAA-compliant third-party systems and business intelligence tools.
Use a different EHR? Contact Us
