Transformative results for healthcare teams

SmartFax AI captures, connects & routes all the details. Reduce Leakage & improve patient experience.

Smart Automation

SmartFax AI eliminates manual work—scan, split, and extract in seconds.

Seamless Routing

Faxes auto-route to ReferralMD or your EHR—no clicks needed.

Intelligent Extraction

Key patient and provider data captured instantly, 100% accurate.

Skip The Manual Fax Work

  • Patient Data Extraction – Automatically pulls key identifiers like name, DOB, gender, and contact info.

  • Smart Patient Matching – Uses advanced logic to match existing patients or create new records.

  • Provider Recognition – Identifies referring providers and automatically builds contact profiles.

  • Document Categorization – Classifies each fax by type for faster routing.

  • Auto Referral Creation – Instantly generates referrals from the right documents, eliminating the need for manual entry.

Smarter Faxing Workflows

  • Automate the Busywork – SmartFax AI scans, orients, splits, and extracts key data—turning hours of fax work into seconds.

  • Route Instantly – Faxes flow automatically to ReferralMD or your EHR, attaching to the right patient record every time.

  • Capture Every Detail – AI pulls patient and provider info with precision, matching or creating records on the spot.

  • Customize Your Workflow – Set your own document categories and routing rules so SmartFax AI works the way your team does.

  • Streamline and Save Time – From intake to upload, SmartFax AI eliminates manual steps—reducing errors, speeding care, and freeing up staff.

Referral Fax Management - ReferralMD

automate Document process

  • Say Goodbye to Manual WorkSmartFax AI handles the scanning, splitting, and sorting—so your team can focus on patients, not paperwork.

  • Get Documents Where They BelongReferrals flow straight into ReferralMD, while patient records sync automatically with your EHR.

  • Capture the Details That MatterAI extracts patient and provider info with precision—no typos, no double entry, no wasted time.

  • Make It Work Your Way Customize categories and routing rules to fit SmartFax AI into your unique workflow.

  • Move Faster, Work Smarter Cut hours of admin time, reduce errors, and keep care moving—all powered by AI.

Referring Provider Notifications

Do you have 100’s of referral partners and try to keep them updated on their patient’s progress but find it hard to manage?

  • With ReferralMD, stay top of mind with referring providers by sending weekly status updates automatically. Let the software do the work and close the loop.

  • By improving customer service, you will see an uptick in referral volume from existing referral partners.

Reporting on faxed referrals - ReferralMD
Fax Management for Patient Referrals

Centralized or Decentralized Fax Solution

You have 2 options to get started with faxing

  • 1

    Port over your current numbers (just like when you switch cell phone carriers), then assign them to each department in the software.

  • 2

    Or purchase new numbers from us. One per department (decentralized) or one for your entire system (centralized)

Our solution is great for call centers that are looking for a better way to manage and route inbound and outbound faxes.

Why a Better Fax Machine is Important to your Practice

54%

Stop Referral Leakage.

Only 54% of faxed referrals result in appointments. close the gap – automate intake, routing, follow-up.

3/10

Decrease Cost.

Nearly 30% of tests are reordered Due to Missing test results. Causes Care delays & clinician frustration.

25%

happier Patients.

About 25% of U.S. patients’ records didn’t reach another provider in time for their appointment.

$250B

Automate workflows.

$250 billion lost to manual transactions every year—how much is draining from your budget?

SmartEXCHANGE®

Bidirectional Integrations

ReferralMD integrates with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, and we also seamlessly connect with other HIPAA-compliant third-party systems and business intelligence tools.

Use a different EHR? Contact Us

Complete the form and our sales team will reach out to schedule your demo.

Take a product tour to learn how ReferralMD drives operational efficiencies, increases revenue, improves communications and, enhances customer service