Complete Visibility Into Referral Performance

Understand how referrals move through your network from start to finish.

  • Track inbound and outbound referral volume

  • View referrals by provider, specialty, or location

  • Monitor referral activity over time

See exactly where referrals are coming from—and where they’re going.

Referral Conversion & Completion Tracking

Not every referral becomes a completed visit. ReferralMD reveals why—so teams can intervene early and keep patients engaged.

Track Referral Status

From Sent to Scheduled to Completed

Identify Referral Problems

Know when a referral stalls or doesn’t convert

Track Referral Conversions

Track referral success rates across your network

Bottleneck Detection & Delay Analysis

Delays lead to patient frustration and lost care opportunities.

  • Identify slow handoffs and scheduling gaps
  • Spot missing information that prevents completion
  • Reduce wait times that contribute to referral leakage

Fix process issues before they impact patient outcomes.

Referral Leakage Control

Protect your patients—and your network.

  • Identify uncompleted referrals and lost patients
  • See when referrals leave your network
  • Understand where and why leakage occurs

With this visibility, practices can take action to retain patients and strengthen referral relationships.

Built-In Dashboards & Reporting

No spreadsheets. No manual reporting.

  • Real-time dashboards for referral performance
  • Visual trends to track improvement over time
  • Easy access for administrators and leadership

All insights are available directly inside ReferralMD.

Why It Matters

Improve Patient Retention

Reduce lost referrals and keep patients within your care network.

Optimize Network Performance

Focus on high-performing referral relationships and fix weak points.

Operational Efficiency

Eliminate delays and manual follow-ups.

Support Smarter Growth

Use data-driven insights to scale referral volume responsibly.