What triggers usage-based Charges
We believe in transparent pricing. You only pay for the premium automation features your practice actually uses. Here is exactly what triggers a usage-based charge:
Full Features Comparison
| Feature | ReferralMD Free | ||
|---|---|---|---|
| Closed-loop referral management | ✓ | ✓ | ✓ |
| Automated referral alerts | ✓ | ✓ | ✓ |
| Custom referral workflows | ✓ | ✓ | ✓ |
| Task management | ✓ | ✓ | ✓ |
| Marketing CRM | ✓ | ✓ | ✓ |
| Referral & scheduling portals | ✓ | ✓ | ✓ |
| Appointment tracking | ✓ | ✓ | ✓ |
| Book appointment (EHR integrated) | – | – | ✓ |
| AI-powered fax management | – | Pay per page | Pay per page |
| Conversational AI patient intake | – | Pay per form | Pay per form |
| Automated patient messaging (SMS) | – | Pay per message | Pay per message |
| Advanced referral analytics | – | ✓ | ✓ |
| Integrations & Scale | |||
| EHR integrations | – | ✓ | |
| Custom integrations & APIs | – | – | ✓ |
| Parent-child enterprise structure | – | – | ✓ |
| Support & Services | |||
| Email support | ✓ | ✓ | ✓ |
| Priority support | – | ✓ | ✓ |
| Dedicated account management | – | – | ✓ |
| Implementation & onboarding services | – | – | ✓ (project-based) |
