For CINs · ACOs · MSOs
One network.
One account structure.
One source of truth.
One account structure.
One source of truth.
ReferralMD gives Clinically Integrated Networks, Accountable Care Organizations, and Management Services Organizations a single platform to manage accounts, providers, and performance across every affiliated organization — without adding headcount as the network grows.
NETWORK ACCOUNTPRACTICE GROUPHOSPITAL SYSTEMSPECIALTY GROUPLOCATIONPROVIDERPROVIDERLOCATIONPROVIDER
Every affiliated organization, practice, and provider rolls up to one parent account — standardized, permissioned, and reportable from the top down.
52%
of referrals are estimated to be unnecessary, adding cost without adding care.
60%
of referrals leak to non-affiliated providers, taking revenue and continuity with them.
$200–500M
lost annually to referral leakage, depending on network size and specialty mix.
100s+
of affiliated organizations in a typical network — each historically managed by hand.
The Network Management Suite
Built for organizations that don’t operate as one site — they operate as a network.
As a CIN, ACO, or MSO grows to include dozens or hundreds of affiliated organizations, the bottleneck stops being clinical — it becomes administrative. These three capabilities remove it.
Parent-Child Account Architecture
Manage the entire network from a single parent account while every affiliated practice or organization keeps its own workspace. Configuration standardizes automatically across the network, account access stays simple for staff at every level, and leadership gets consolidated reporting across every linked account — without logging in and out of separate systems.
Centralized Provider Management
Every provider in the network lives in one place — with organization, practice, and location affiliations, plus credentialing status, kept current as providers join, move, or leave. No more reconciling provider rosters across a dozen disconnected systems.
Network Performance Dashboards
See performance at the level that matters for the question you’re asking — network-wide, by account, by practice, by individual provider, or by specialty. Leadership can spot high- and low-performing segments in minutes, not in a report someone assembles next quarter.
Proof, at network scale
Deployed across hundreds of affiliated organizations in a single ACO network.
Automated network management at scale
ReferralMD integrated directly with a large ACO’s membership database, enabling fully automated provider, practice, and location management. Provider records are now created, updated, and deactivated across the network without human intervention — keeping data accurate while eliminating hours of manual administrative work.
- 20–30% reduction in referral leakage, keeping more patients in-network
- Shorter specialist wait times and improved patient access
- Higher care-quality scores and shared savings under value-based contracts
- Up to 50% less manual processing time for network administration
“As ACOs scale to include hundreds of affiliated organizations, manually managing accounts, provider data, and reporting becomes unsustainable — no matter where in the country that network operates.”
Rick HammerVP, ReferralMD
The rest of the platform
Network management sits on top of the full ReferralMD platform.
Referral Management
Intelligent routing, real-time status updates, and analytics that reduce leakage and keep patients in-network — customizable by specialty or standardized network-wide.
Intake & Scheduling
Automated patient intake and appointment scheduling reduce administrative burden and get patients to the right care faster.
Fax & Secure Communication
Replace outdated fax processes with digital-first, HIPAA-compliant communication that integrates with existing EHRs, plus free access to the Direct Trust network.
