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  • Who We Help

    Who We Help

    ReferralMD helps health systems, integrated networks, medical, behavioral health and dental practices, community health centers and LTC/PAC centers streamline operations, improve communications and enhance customer service.

    See Who We Help

    Enterprise

    • Accountable Care Organizations

    • Integrated Networks (CIN)

    • Community Health (FQHC)

    • Health Systems

    Individual Practice

    • Primary Care

    • Specialty Care

    • Home Health

    • Imaging Centers

    • Attorneys & Law Offices

    By Role

    • Referral Coordinators

    • Providers

    • Office Managers

    • IT Professionals

  • How We Help

    We’re Here To Help

    ReferralMD optimizes workflows, improves communications, and enhances the patient experience, empowering organizations to deliver better care and streamline operations.

    Digital Front Door

    • AI Fax Management

    • Patient Access Tools

    • Patient Intake

    • Patient Communications

    Operations

    • Referral Management

    • Consult Management

    • Provider Scheduling

    • Patient Scheduling

    Marketing & Services

    • Marketing CRM

    • Advanced Analytics

    • Professional Services

    • SmartEXCHANGE Integrations

  • Resources

    Educational Resources

    Explore our Resources section to learn more about customer successes and gain insight into healthcare technology trends.  Learn with us as we improve every day.

    Published Media

    • Healthcare Leadership Podcast

    • Healthcare Technology Blog

    • ReferralMD Videos

    Customer Success

    • Customer Success Stories

    • Customer Use Cases

    • Implementation Process

    Documentation

    • ReferralMD Datasheet

    • Guides and Whitepapers

    • FAQs

  • About

    About ReferralMD

    ReferralMD continues to find new ways to improve healthcare processes, communications and customer service, shaping a connected future and improving patient care.

    About ReferralMD

    • Our Story

    • News & Press

    • Contact Us

    Opportunities

    • Careers

    • Partnerships

    • Guest Post

    Legal

    • HIPAA Authorization

    • Terms of Service

    • Privacy Policy

    • Business Associates

  • Pricing
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jenniferthompson

Jennifer Thompson serves as President at Insight Marketing Group. She founded the medical marketing company in 2006 after an unsuccessful run for political office (which she went on to win in 2010 & 2014). Jennifer has two decades experience in marketing in the areas of technology, retail and medical for small businesses and Fortune 100 companies. She’s a serial entrepreneur who wakes up every day at 4 am ready to change the world. When it’s time to recharge, Jennifer enjoys being on the water and dreaming up her next big idea.
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See Pricing

  • How to Communicate Effectively During a Crisis

    communication, crisis communication, digital health, digital marketing, healthcare, healthcare apps, healthcare communication, healthcare technology, Medical marketing, patient access, patient engagement, patient experience, telehealth, telemedicine

  • 5 Ways to Enhance Patient Communication at Your Practice

    digital health, digital marketing, healthcare, healthcare communication, healthcare marketing, Medical marketing, patient access, patient engagement, patient experience, telehealth, telemedicine
  • low exposure photo of cars on road during night time

    Looking Back: Top Healthcare Trends in 2020

    health it, healthcare, healthcare it, healthcare technology, healthcare trends, patient access, patient engagement, patient experience, telemedicine
  • People taking group picture

    Is Staff Engagement the New Marketing in Healthcare?

    digital marketing, healthcare marketing, Medical marketing, patient access, patient engagement, patient experience, referral management
  • Abstract, Distorted view of Computer Motherboard. Well, actually...I missed focus! The camera focused on an imperfection in the crystal orb, rather than through the glass ball. I'm not sure I could count how many times a photographic 'mistake' became an interesting photo.

    How AI and Soft Skills Will Shape the Patient Experience

  • Smiling woman leaning on table

    Does your Healthcare Practice Deliver a Ritz Carlton Experience?

    digital health, digital marketing, healthcare, healthcare it, healthcare marketing, healthcare referrals, healthcare technology, healthcare trends, patient access, patient experience
  • Enhance Patient Experience with Engagment

    3 Ways to Improve Patient Engagement and Patient Experience

    healthcare marketing, healthcare trends, patient engagement, patient experience
  • We were on a medical mission for spine surgery in Monterrey, México. Our team took care of more than 60 patients all over Mexico with a group of volunteers including doctors, nurses, admin team, and more…

    The Top 5 Trends in Patient Healthcare

    healthcare marketing, healthcare referrals, healthcare technology, healthcare trends, patient access, patient engagement, patient experience, physician referrals, referral management, referrals
  • Woman in a video call with a covid 19 patient

    Patient Experience 2.0 Begins with the Next Generation of Customer Service

    customer service, healthcare it, patient access, patient experience, referral managment
  • inclusion, group, wheelchair

    Should You Worry About Your Website Being ADA Compliant?

    ADA Compliance, CMS, healthcare marketing, seo, website
  •

    4 Ways AI Is Reshaping Healthcare – From Science Fiction to the Exam Room

    AI, artificial intelligence, digital health, health it, healthcare referrals, healthcare technology, medical
  • blockchain, network, business

    5 Ways Blockchain Can Transform Healthcare

  • social media, word cloud, marketing

    8 Ways Social Media Can Help You Reach More Patients and Rock Customer Service

  • 8 Ways Your Website May Be Killing Your Practice

    Is your Website Helping or Hurting your Healthcare Practice?

    digital health, digital marketing, healthcare apps, healthcare best practices, healthcare technology, Medical marketing, referral management, social media, telemedicine
  •

    How Will Google’s New “Gated Review” Policy Affect Your Medical Practice?

  • A woman getting her blood pressure tested

    7 Ways to Boost Employee Morale and Prevent Turnover

  •

    9 Ways SEO Can Bring More Patients Through the Front Door

  • boy, cartoon, children

    5 Ways to Make Your Healthcare Practice More Patient Focused

    healthcare marketing, healthcare medical, marketing for doctors, practice marketing
  • medical practice marketing

    Top 110 Ways to Market Your Medical Practice

    dental marketing, Medical marketing, practice marketing, seo tools
  • medical lobby photo - insight marketing group

    10 Ways to Use Employee Engagement to Boost Patient Experience

    customer service, medical staff, patient engagement, patient satisfaction
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ReferralMD Logo

  • P.O. Box 1609
    Mt. Pleasant, SC
    29465-1609

  • (800) 343-3729

  • info@referralmd.com

  • guestpost@referralmd.com

Company

  • About ReferralMD
DirectTrust
Conversational AI

Who We Help

  • ACOs
  • Clinically Integrated Networks
  • FQHCs and CHCs
  • Health Systems
  • Primary Care Providers
  • Specialty Care Providers

How We Help

  • Digital Front Door Software
  • eConsults & Referrals
  • Marketing & Advanced Tools

Resources

  • ReferralMD Frequently Asked Questions
  • Healthcare Leadership Podcast
  • Healthcare Insights & Strategy
  • Customer Success Stories
  • Features Checklist

Legal

  • Terms of Service
  • Privacy Policy
  • HIPAA Authorization
  • Business Associates

Join Our Newsletter

hbspt.forms.create({ region: "na1", portalId: "2789923", formId: "d05c1cdb-1168-4cb6-ab7a-dc972c0cfde4" });
ReferralMD Logo

  • P.O. Box 1609
    Mt. Pleasant, SC
    29465-1609

  • (800) 343-3729
  • info@referralmd.com

Company

  • Our Story

Company

  • Digital Front Door Software
  • eConsults & Referrals
  • Marketing & Advanced Tools

Company

  • Terms of Service
  • Privacy Policy
  • HIPAA Authorization
  • Business Associates

Join Our Newsletter

hbspt.forms.create({ region: "na1", portalId: "2789923", formId: "d05c1cdb-1168-4cb6-ab7a-dc972c0cfde4" });
ReferralMD Logo

  • P.O. Box 1609
    Mt. Pleasant, SC
    29465-1609

  • info@referralmd.com

  • 1.800.343-3729

Company

  • Our Story

How We Help

  • Digital Front Door Software
  • eConsults & Referrals
  • Marketing & Advanced Tools

Legal

  • Terms of Service
  • Privacy Policy
  • HIPAA Authorization
  • Business Associates

Join Our Newsletter

hbspt.forms.create({ region: "na1", portalId: "2789923", formId: "d05c1cdb-1168-4cb6-ab7a-dc972c0cfde4" });

© Copyright 2026 | Electronic Referral Manager, Inc. | ReferralMD®, SmartMatch®, SmartFax® and SmartExchange® | All Rights Reserved.

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ReferralMD

ReferralMD is the referral operating platform for modern health systems and healthcare providers.

Start free, pay as you go for automation, or work with our team on an enterprise deployment.

ReferralMD centralizes referrals, intake, and patient communication helping providers reduce friction, close the loop, and improve access to care.

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